| Please note! When you click on the email address related to a department you will be directed to a forms where you can submit a ticket online. |
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Department |
Switchboard |
| Queries handled |
Our automated switchboard will direct your call to the appropriate department based on you selection. |
| Telephone |
012 741 4400 |
| Fax |
012 741 4401 |
| E-mail |
info@serv.co.za |
| Hours of operation |
Monday to Friday from 08:00 AM till 17:00 PM |
| Postal Address |
P.O. Box 777, Newlands, 0049 |
Department |
Sales |
| Queries handled |
All queries related to web hosting and domain registration. |
| Telephone |
012 741 4402 |
| Fax |
012 741 4403 |
| E-mail |
sales@serv.co.za |
| Hours of operation |
Monday to Friday from 08:00 AM till 17:00 PM |
Department |
Accounts |
| Queries handled |
All billing and accounts related queries. |
| Telephone |
012 741 4404 |
| Fax |
012 741 4405 |
| E-mail |
billing@serv.co.za |
| Hours of operation |
Monday to Friday from 08:00 AM till 17:00 PM |
Department |
Technical |
| Queries handled |
If you require assistance with webhosting services ie. email, ftp etc.
You can also submit a support ticket. |
| Telephone |
012 741 4406 |
| Fax |
012 741 4407 |
| E-mail |
support@serv.co.za |
| Hours of operation |
Monday to Friday from 08:00 AM till 18:00 PM |
Department |
Abuse |
| Queries handled |
If you find or know of any website that does not comply with our Terms of Service. |
| Telephone |
N/A |
| Fax |
012 741 4412 |
| E-mail |
abuse@serv.co.za |
| Hours of operation |
Monday to Friday from 08:00 AM till 17:00 PM |
Complaints |
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Should you wish to register a formal complaint about our service, please submit an e-mail to complaints@serv.co.za. Please include full details of your complaint and include your full names and contact details. |
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