|
 |
Introduction
This agreement governs your purchase and use of any of the Serve
hosting plans (collectively called "services" or
“account/s”), ordered by you, the customer. This
Agreement explains the terms and conditions that apply to your purchase
and the use of your account with Serve the server space allocated to
you. Before you may use Serve’s services and create an
account with Serve you must register and accept this Agreement by
clicking the Acceptance Checkbox at the end of this Agreement. This
Agreement exists to define the agreement between you and Serve and to
ensure that Serve’s customers are using Serve’s
Services with regard to the rights of other internet users and in
conformity with the requirements of Serve’s network
environment. All instances of reference to “Serv”
and “Serve” may be interchanged with
“Serve-Hosting”, where the former is used for
easier understanding of this Agreement.
Acceptable Use
You are required to use your account responsibly. This includes
respecting the other customers of Serve. Subject to the terms and
conditions of this agreement, Serve grants you a non-exclusive,
non-transferable, limited license to access, display and use our
services, web site, and forum. You shall comply with all copyright laws
worldwide in your use of your account prevent unauthorized copying of
its contents. Except as provided in this Agreement, Serve does not
grant you any express or implied right in or under any patents,
trademarks, copyrights or trade secret information.
Prohibited Use
Serve servers may be used for lawful purposes only. Transmission,
storage, or distribution of any information, data, or material in
violation of any applicable law or regulation, or that may directly
facilitate the violation of any particular law or regulation is
prohibited.
Examples of prohibited use include, but are not limited to:
- materials subject to trademark, copyright or other laws protecting any materials or data of
others in the absence of a valid license or other right to do so;
- material that is obscene, defamatory, constitutes an illegal threat, or violates export control
laws;
- unauthorized use or disclosure
of private, personally identifiable information, or proprietary
information of others;
- adult-oriented sites,
pornography and sex-related merchandising , including sites that may
infer sexual content of any kind or provide links to adult content
elsewhere. Serve also prohibits sites that provide storage, sale,
distribution, hypertext link to, advertisement, promotion or hosting of
material that is unlawful, defamatory, obscene, harmful, threatening,
harassing, or an intrusion of privacy or publicity rights, or is
otherwise objectionable;
- and storage, posting, display,
transmission, advertising of or otherwise making available child
pornography.
In leasing a Serve account, all Serve customers certify that they
and/or the organization they represent in procuring services from Serve
are not, nor have been designated, a suspected terrorist as defined in
Executive Order 13224; are not owned or controlled by a 'suspected
terrorist' as defined in Executive Order 13224; and are not on, are not
a member of, related to, associated with, or controlled by any
organizations on the list contained in the Annex to Executive Order
13224 and all updates thereto.
Usage of Allotted Resources
Customer agrees that bandwidth and disk usage shall not exceed the
number of megabytes agreed to in the stipulated measurements outlined
on the web site at the time of sign-up (or other measurements of
services in the form of gigabytes, terabytes, etc.) per month for the
services ordered by customer. Serve will monitor customer's bandwidth
and disk usage. Customer agrees that bandwidth allowances represent the
sum of the incoming and outgoing allowances. Once a plan reaches the
bandwidth allowance, the plan will automatically be suspended until the
next calendar month or until the plan’s bandwidth allowance
is upgraded. Bandwidth calculations are updated daily and are not in
real time. Therefore, customer agrees that the sum of incoming and
outgoing bandwidth usage that exceeds the plan’s allowance
shall be billed to customer’s account. Upon non-receipt of
payment, all exceeded bandwidth shall be debited from the following
month’s allocated bandwidth, and further so until all excess
bandwidth has been accounted for. Further, if Serve’s
automated system fails to suspend a plan when reaching the
plan’s bandwidth allowance, customer agrees be billed for
each Gigabyte of bandwidth usage in excess of the plan’s
bandwidth allowance. Serve shall have the right to take corrective
action if customer's disk usage exceeds the agreed usage, including but
not limited to deletion of all plan files, termination of this
agreement or suspension of all services. Such actions may be taken in
Serve’s sole and absolute discretion.
Usage of Server Resources
In order to preserve the integrity of Serve’s services and
provide customers with Serve’s 99.5% uptime guarantee, Serve
must be able to regulate its customers’ use of server
resources. Therefore, Customer agrees that customer shall not use
excessive amounts of server resources (such as, but not limited to, CPU
& Memory usage) on any of Serve’s servers. Serve
shall define “excessive amounts of server
resources” as using any form of server resource in a manner
which noticeably hinders the quality of any service. Customer agrees to
be held under strict liability for assuring reasonable server resource
usage. Any violation of this policy will result in immediate account
termination and imposition of an administrative fee proportional to
damages caused. Serve shall not refund to customer any fees paid in
advance of such cancellation and customer shall be obligated to pay all
fees and charges accrued prior to the effectiveness of such
cancellation; further, customer shall be obligated to pay 100% of all
charges for all services for each month remaining in the Term. Serve
reserves the right to determine, in its sole and absolute discretion,
what constitutes a violation of this provision.
Mass Emailing Policy
Each hosting plan is limited to sending no more than 200 emails in any
60 minute period. This policy is necessary to protect the quality of
Serve’s hosting service, as mass emailing can consume
excessive amounts of server resources, which negatively impacts the
quality of hosting service other clients receive. First violations of
this policy will result in an administrative fee proportional to
damages caused, and immediate account suspension. To be re-activated,
the client must provide a written and signed statement stating
“I have read, understood, and agree to Serve’s Mass
Emailing Policy”. Any second violation of this policy will
result in immediate account cancellation and imposition of a further
administrative fee proportional to damages caused. Serve shall not
refund to customer any fees paid in advance of such cancellation and
customer shall be obligated to pay all fees and charges accrued prior
to the effectiveness of such cancellation; further, customer shall be
obligated to pay 100% of all charges for all services for each month
remaining in the Term. Serve reserves the right to determine, in its
sole and absolute discretion, what constitutes a violation of this
provision.
E-mail Spamming Prohibited
“Spamming” includes the sending of unsolicited bulk
and/or commercial messages over the Internet using Serve’s
services or through another ISP or IPP with a reference to Serve or a
website hosted by Serve, maintenance of an open SMTP policy, and
selling or distributing software (on a Web site residing on a Serve
server) that facilitates the foregoing. Spamming is prohibited.
Violators will be assessed a fine and may have their plan(s) terminated
or suspended. Serve reserves the right to determine, in its sole and
absolute discretion, what constitutes a violation of this provision.
System and Network Abuse
Violation of system or network security is prohibited and may result in
criminal and civil liability. Examples of system or network security
violations include, without limitation the following:
- unauthorized access to or use
of data, systems or networks, including any attempt to probe, scan or
test the vulnerability of a system or network or to breach security or
authentication measures without express authorization of the owner of
the system or network;
- interference with service to
any user, host or network including, without limitation, mail bombing,
flooding, deliberate attempts to overload a system and broadcast
attacks;
- forging of any TCP-IP packet
header or any part of the header information in an email or a newsgroup
posting;
- distributing or hosting
destructive or harmful content including, without limitation, viruses,
Trojan Horses, worms, time bombs, cancel bots or any computer
programming routines that may damage or interfere with any system,
program, data or personal information;
- any form of hacking or
unauthorized access, which includes, without limitation, use probing,
or scanning of systems security or authentication measures, data or
traffic;
- interference with service to
any user, host, or network including any form of attempts to overload a
system, any form of system attacks, or forgery which can come from any
kind of program/script/command or messages of any kind designed to
interfere with a user's terminal session, via any means, locally or by
Internet;
- any form of interception which
includes, without limitation, unauthorized monitoring of data or
traffic on any network, server or system without express authorization
from the owner;
- any form of avoidance of
system restriction; and
- any form of failure to
safeguard accounts which includes, without limitation, failure to
prevent unauthorized access by giving away passwords.
Fraudulent Content
Offering or distributing any fraudulent goods, services, schemes or
promotions (e.g. - make money fast schemes, chain-letters, pyramid
schemes), or submitting false data on any sign-up form, contract or
online application through registration, or any fraudulent use of
information obtained through the use of the plans, including, without
limitation, use of credit card numbers, phone numbers, e-mail
addresses, or home addresses is strictly prohibited.
Violation of this Agreement
If Serve becomes aware of any violation or threatened violation of this
agreement, Serve may pursue any remedies and take any action against
you or your customers to stop or correct such violation, including, but
not limited to, denying access to Serve’s services and
equipment or to the Internet, removal of all or a portion of the
information stored on Serve’s servers, suspension of any
and/or all services, or termination of this agreement. In the event
Serve is required to suspend services or terminate this agreement,
Serve shall not refund any of the fees paid in advance of such
corrective action. In addition, Serve may charge you for any costs or
expenses it incurs as a result of the threatened or actual violation of
this agreement. You agree that Serve shall have no liability to you or
any of your customers as a result of any corrective action Serve may
take (including, without limitation, termination of services). You are
expected to cooperate with Serve in any corrective or preventive action
that Serve deems necessary.
Service Level Guarantee
Serve guarantees a 99.5% up time service level. If you are unable to
obtain 99.5% access to your website, Serve will, on an as-requested
basis, issue a pro rated credit to you for future services conditional
upon your submission of proof that 99.5% up time was not achieved as
documented by an industry recognized and reputable third party
monitoring service such as that of Alertra.com service. This guarantee
shall not apply in the event of Force Majeur (as described below),
scheduled maintenance periods, inability to access applications or
scripts running on the server or if customer’s account is not
in good standing at the time of the outage.
30-Day Money Back Guarantee
If you are not completely satisfied for any reason within the first 30
days of purchasing a hosting account, you will be given a full refund
of the fees paid in advance upon plan cancellation. The 30-Day Money
Back Guarantee is only available to new customers and cannot be invoked
by anyone who has ever previously been a customer of Serve or has been
a customer of Serve for over 30 days. The following services are not
covered by the 30-Day Money Back Guarantee and are non-refundable for
any reason: additional items and services; domain name registration;
plan renewals; plan upgrades; plan term extensions; SSL certificates;
and overage fees. To invoke the 30-Day Money Back Guarantee, you must
cancel your plan exactly as outlined in the “Termination by
Customer” section of this agreement within 30 days of
purchase. THERE ARE ABSOLUTELY NO REFUNDS OFFERED, PROMISED OR
AVAILABLE AFTER 30 DAYS OF PURCHASE.
Refunds
Refunds are only available in accordance with the 30-Day Money Back
Guarantee. THERE ARE ABSOLUTELY NO REFUNDS OFFERED, PROMISED, OR
AVAILABLE OUTSIDE SERVE’S 30-DAY MONEY BACK GUARANTEE.
Terms
The term of this agreement shall be of the same time span as the
longest hosting plan which customer, unless otherwise terminated under
this Agreement. The Term shall begin upon commencement of the services
to customer. After the Initial Term, this Agreement shall automatically
renew for successive like periods unless terminated in accordance with
this Agreement. The Initial Term and all successive renewal periods
shall be referred to, collectively, as the "Term".
Termination by Customer
All plans automatically renew until terminated. In order to terminate
or cancel your plan, you will be required to submit all details of your
account to Serve at support@serv.co.za from the e-mail address you used
to register your account. If your e-mail address has changed and you
have neglected to update us with the new address, an account
termination will not be possible under any circumstances. Attempts to
cancel by phone, live chat, or any other method will be rejected and
billing will continue until these instructions have been followed.
Please be aware that there are absolutely no refunds available outside
the 30-day money back guarantee. Termination requests must be received
a minimum of SEVEN (7) days prior to the end of your plan's term to
prevent automatic renewal. If a plan has already been renewed, there
are absolutely no refunds available for any reason. Serve is unable to
cancel your account effective for a future date. Once the account
termination request has been submitted, your request will be placed in
our service cancellations queue and you will receive a confirmation
email as soon as the request has been processed. If you do not receive
an email within 24 working hours, your request was not received! The
confirmation email will contain a Ticket ID, which is your proof of
submission and can be used to track the status of your termination
request.
Knowledge and Expertise
Use of the Plan(s) requires a certain amount of knowledge of Internet
programming Languages, protocols and software, and other technological
information. By establishing a Plan, you or your webmaster represent
that you have the knowledge necessary to maintain your web site. Serve
will not advise, teach, supply or provide any such knowledge or
customer support outside of the scope of the Plan(s).
Serve/Customer Communications
Customer shall direct all communications through our ticket system,
forum, telephone, live support, or e-mail. All relevant details are
provided on our main site.
Ownership of Website
You have previously developed, planned and created source and object
code for purposes of creating an operational Web site (collectively,
the “Website”). The Website is owned exclusively by
you or your agents. In the event a dispute arises over ownership of
your web sites and/or the Plan established with Serve, you agree to
fully comply with any and all of Serve’s security measures.
Shared Internet Protocol (IP) Address Ownership
During the Term of this Agreement, Serve will provide you with a
restricted license to use a shared Internet Protocol ("IP") address.
You may use the IP address only as provided by Serve. Serve shall
maintain and control ownership of all IP numbers and addresses that may
be assigned to the customer by Serve, and Serve reserves the right to
change or remove any and all such IP numbers and addresses, in its sole
and absolute discretion.
Advertising & Marketing
You agree that during the term of this Agreement Serve may publicly
refer to you, orally and in writing, as a customer of Serve. Any other
public reference requires your written consent.
Warranties and Representations
You warrant and represent to Serve that you are (1) at least eighteen
18 years of age; (2) you possess the legal right and ability to enter
this Agreement; (3) you will use the Plan(s) only for lawful purposes
and in accordance with this Agreement and all policies and guidelines
that may apply; (4) you will be financially responsible for your
Plan(s); (5) you have acquired, or will acquire all necessary
arrangements for hypertext links to a third party Web sites or other
content; (6) you have verified or will verify the accuracy of materials
distributed or made available through use of the Plan(s), including,
without limitation, your content, claims, warranties, guarantees,
nature of business, and address where business is conducted, and (7)
your content does not infringe or violate any right of any third party
(including intellectual property rights) or violate any applicable law,
regulation or ordinance.
Disclaimers and Limitations
You expressly agree that the use of Services or any information
provided by Serve is at your sole risk. Neither Serve, nor its
affiliates, nor any of its officers, directors, employees, agents,
third-party content providers, or licensors (collectively,
“Providers”), or the like, warrant that this site
or the Services provided will be uninterrupted or error-free; nor does
Serve make any warranty as to the results that may be obtained from the
use of the Services.
THE SERVICES, WEB SITES AND THE INFORMATION, SOFTWARE, PRODUCTS AND
SERVICES ASSOCIATED WITH THEM ARE PROVIDED ON AN "AS IS,"
“WHERE AVAILABLE” BASIS. SERVE AND ITS PROVIDERS
DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO
ANY MATTER WHATSOEVER RELATING TO THE SERVICES, WEB SITES AND ANY
INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. USE OF THE WEB
SITES IS AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY
TO YOU.
Limitation of Liabilities
YOU AGREE THAT NEITHER SERVE NOR ITS PROVIDERS SHALL BE LIABLE FOR ANY
DAMAGE, LOSS, OR EXPENSE OF ANY KIND ARISING OUT OF OR RESULTING FROM
YOUR USE OF THE SERVICES, MATERIALS, CONTENT, OR INFORMATION ON ITS
SITES REGARDLESS OF WHETHER SUCH LIABILITY IS BASED IN TORT, CONTRACT,
OR OTHERWISE. IN NO EVENT, INCLUDING WITHOUT LIMITATION A NEGLIGENT
ACT, SHALL SERVE OR ANY OF ITS PROVIDERS BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OR CORRUPTION OF
DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION,
OR INTERRUPTION OF BUSINESS), ARISING OUT OF OR IN ANY WAY RELATED TO
THE SERVICES, MATERIALS, CONTENT OR INFORMATION PROVIDED BY SERVE OR
ANY OTHER PRODUCTS, SERVICES, OR INFORMATION OFFERED, SOLD, OR
DISPLAYED ON SERVE’S SITES, YOUR USE OF, OR INABILITY TO USE
SERVE’S SERVICES GENERALLY, OR OTHERWISE IN CONNECTION WITH
THIS AGREEMENT, REGARDLESS OF WHETHER SERVE OR ANY OF ITS PROVIDERS
HAVE BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. BECAUSE SOME
STATES DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Notwithstanding anything to the contrary in this Agreement,
Serve’s maximum liability under this Agreement for all
damages, losses, costs and causes of actions from any and all claims
(whether in contract, tort, including negligence, quasi- contract,
statutory or otherwise) shall not exceed the actual dollar amount paid
by Customer for the Services which gave rise to such damages, losses
and causes of actions during the 12-month period prior to the date the
damage or loss occurred or the cause of action arose. The terms of this
section shall survive any termination of this Agreement.
Indemnification
Customer shall defend, indemnify and hold harmless Serve, its
affiliates and their respective present, former and future officers,
directors, employees and agents, and their respective heirs, legal
representatives, successors and assigns (collectively the
"Indemnitees"), from and against any and all losses, damages, costs,
liabilities and expenses (including, without limitation, amounts paid
in settlement and reasonable attorneys' fees) which any of the
Indemnitees may suffer, incur or sustain resulting from or arising out
of (i) Customer's breach of any representation, warranty, covenant or
agreement contained this Agreement or any other agreement incorporated
by reference, (ii) Customer’s information stored on
Serve’s servers, the Customer’s web site or an end
user's use of the such information or the Customer’s web
site, (iii) violation by Customer or any of its officers, directors,
employees or agents of any applicable law, rule, regulation or order,
(iv) claims or actions of third parties alleging misappropriation of
trade secrets or infringement of patents, copyrights, trademarks or
other intellectual property rights arising from the use, display or
publication of the Customer’s information or the use in
connection with services, software or information not provided by
Serve, (v) claims or actions by third parties relating to or arising
out of Customer's use of the Services, and (vi) any failure of
Customer’s information or any aspect of the Customer web site
to be compatible with the hardware or software used by Serve to provide
the Services, including any damage to Serve’s servers or
other hardware caused thereby. The terms of this section shall survive
any termination of this Agreement.
Disclosure
Serve may reveal any information it deems necessary or appropriate,
including, without limitation, user profile (e.g. name, e-mail address,
etc.), usage history or other material contained on Serve’s
system in order to abide by any applicable laws, lawful governmental
requests, to protect Serve’s systems and customers, or to
provide and protect the quality, functionality, and integrity of
Serve’s business and equipment.
Compliance with Law
You agree that when using the Services you shall comply with all
applicable laws and regulations. You shall not use the Plan(s) or the
Services in any way that violates US export laws, including without
limitation, uses related to the distribution of weapons of mass
destruction, prohibited chemical, biological, or nuclear weapons or
missile use. You agree that you are not located in, under control of,
or a national or resident of any country restricted as a destination by
US law or on the US Treasury Department's list of Specially Designated
Nationals or the US Department of Commerce's Table of Denial Orders.
Severability
In the event that any provision of this Agreement shall be held by any
court of competent jurisdiction to be illegal or unenforceable, such
provision shall be deemed severable and severed from this Agreement and
the remaining provisions hereof shall remain in full force and effect
between the parties.
Copyright or Trademark Infringement
The Digital Millennium Copyright Act ("DMCA") sets forth the law
regarding the use of copyrighted materials on the Internet. All Serve
customers are subject to the requirements of the DMCA. Individuals or
entities submitting notifications of copyright infringement by a Serve
customer (per the DMCA) to Serve must follow the below procedures.
Copyright infringement notifications submitted to Serve according to
these procedures will be processed within 21 days of receipt. Customers
who are the subject of a DMCA notification that meets the below
criteria may be subject to account termination at Serve’s
sole discretion.
DMCA Copyright Infringement Notification Requirements:
- Signature of the copyright
owner or a person authorized to act on the copyright owner's behalf
(the "Claimant").
- Identification of the
copyrighted work(s) claimed to have been infringed.
- Identification of the material
claimed to infringe the copyright(s), and enough information for Serve
to locate it including URLs and specific descriptions of the infringing
material at each URL.
- The Claimant's name, address,
and telephone number(s).
- A statement that the Claimant
has a good faith belief that use of the disputed material is not
authorized by the copyright owner or his agent.
- A statement, under penalty of
perjury, that the information in the notification of copyright
infringement is accurate and that the Claimant is authorized to act on
behalf of the copyright owner.
Assignment
You may not assign or transfer this Agreement or any of its rights or
obligations hereunder, without the prior written consent of Serve. Any
attempted assignment in violation of the foregoing provision shall be
null and void and of no force or effect whatsoever. Serve may assign
its rights and obligations under this Agreement, and may engage
subcontractors or agents to perform its duties and exercise its rights
hereunder, without the consent of Customer. This Agreement shall be
binding upon and shall inure to the benefit of the parties hereto and
their respective successors and permitted assigns.
No Third-Party Beneficiaries
Except as otherwise expressly provided in this Agreement, nothing in
this Agreement is intended, nor shall anything herein be construed to
confer any rights, legal or equitable, in any Person other than the
parties hereto and their respective successors and permitted assigns.
Notwithstanding the foregoing, Customer acknowledges and agrees that
Microsoft, and any supplier of third-party supplier that is identified
as a third-party beneficiary in the Service Description, is an intended
third-party beneficiary of the provisions set forth in this Agreement
as they relate specifically to its products or services and shall have
the right to enforce directly the terms and conditions of this
Agreement with respect to its products or services against Customer as
if it were a party to this Agreement.
Minimum Age Requirement
Serve customers must be at least 18 years of age. Any individual under
the age of 18 years ("Minor") must have a parent or guardian accept
this Agreement in order for the Minor to become a Serve customer. A
parent or guardian who accepts this Agreement on behalf of a Minor will
be primarily liable for ensuring complete and proper compliance with
this Agreement, including the timely and full payment of the charges
for Serve services, and such primary liability will continue even when
the Minor has attained the age of 18, unless the parent or guardian
obtains Serve’s express written consent to the contrary.
Force Majeure
Serve will not be liable for delays in its performance of this
Agreement or provision of Services which are caused by circumstances
beyond Serve’s reasonable control, including acts of God,
wars, insurrection, civil commotions, riots, national disasters,
earthquakes, strikes, fires, floods, water damage, explosions,
shortages of labor or materials, labor disputes, transportation
problems, accidents, embargoes, or governmental restrictions
(collectively "Force Majeure"). Serve will make reasonable efforts to
reduce to a minimum and mitigate the effect of any Force Majeure.
Notwithstanding anything contained elsewhere herein, lack of finances
will not be considered an event of Force Majeure nor will any event of
Force Majeure suspend any obligation of customers for the payment of
money due.
Independent Contractors
Nothing in this Agreement will be construed as creating a partnership
or relationship of employer and employee, principal and agent,
partnership or joint venture between Serve and its customers. Each of
Serve and its customers will be deemed an independent contractor at all
times and will have no right or authority to assume or create any
obligation on behalf of the other, except as may be expressly provided
herein.
Construction and Interpretation
Wherever in this Agreement the masculine, feminine, or neuter gender is
used, it will be construed as including all genders, and wherever the
singular is used, it will be deemed to include the plural and vice
versa, where the context so requires. The division of this Agreement
into sections/paragraphs, and the insertion of headings/captions, are
for convenience of reference only and will not affect the construction
or interpretation of this Agreement. Any rule of construction to the
effect that any ambiguity is to be resolved against the drafting party
will not be applicable in the construction or interpretation of this
Agreement.
Entire Agreement
This Agreement, including documents incorporated herein by reference,
supersedes all prior discussions, negotiations and agreements between
the parties with respect to the subject matter hereof, and this
Agreement constitutes the sole and entire agreement between the parties
with respect to the matters covered hereby. In case of a conflict
between this Agreement and any document, correspondence or other
communication, of Customer or Serve, the terms and conditions of this
Agreement shall control unless otherwise set forth in this Agreement.
Modification
Serve may change or modify any of the terms and conditions contained in
this Agreement, including any policy or guideline incorporated by
reference, at any time, and you agree to be bound by the revised terms
of this Agreement. Any such modification will become effective upon the
date they are first posted on this site. It is your responsibility to
return to this Agreement from time to time to review the most current
terms and conditions. Serve does not and will not assume any obligation
to notify you of the changes to this Agreement. Your continued use of
Serve’s Plan(s) will be the reflection of your cooperation
and acceptance of any changes or modifications.
Complaints
If you believe that another customer has violated this Agreement,
please send communication to Serve via our helpdesk at
abuse@serv.co.za
Acceptance
By clicking the following checkbox (also known as Acceptance Checkbox)
you acknowledge that you have read this User Agreement and agree to be
bound by the terms and conditions contained in this document as well as
all policies and guidelines incorporated by reference. You further
agree that the act of submitting your Order Form online is equivalent
to your signature and agree that all the information you submit online
is true and correct to the best of your knowledge.
|
| |
|
